Version: v1.2Effective Date: September 24, 2026Company: Viking Media Labs Inc., a Canadian corporation operating DoserlyContact: privacy@doserly.com

Choose the action that matches your request

• Stop importing wearable readings: Settings > Wearables > Stop importing. This stops this phone's future collection and sending. Previously saved Doserly readings remain; another connected phone may continue. Review Apple Health or Health Connect permission separately in phone settings.
• Delete imported wearable history: Settings > Wearables > Delete imported wearable history. This makes an account-wide request, stops this phone's import, and removes imported readings after acceptance and sync across connected devices. Manual entries and the phone's health-store records remain. Offline copies may remain until their device reconnects. Reconnection requires a new choice, and an explicit seven-day reimport can restore previously deleted readings.
• Delete your account: Settings > Account > Delete Account, then complete the confirmations. This broader action removes the account and associated Doserly records, subject to limited lawful retention, backup and provider-copy limits below. You can also email privacy@doserly.com from the account email if you cannot use the app. We may verify identity and authority first.

Deleting your Doserly account or the app does not cancel an Apple App Store or Google Play subscription. Cancel it separately in that store's subscription management to stop future billing.

Scope and timing

Account deletion covers account-linked health items, schedules, logs, symptoms, notes, attachments, imported wearable readings, saved reports, and preferences within Doserly's account systems. Some security, audit, billing, legal, or dispute records may be retained where justified. Backup copies can persist until their normal cycle. A request already sent to OpenAI may remain in its response application state or abuse-monitoring logs under its own controls; deleting a saved report cannot immediately remove that provider copy. Exports you directed to another destination are outside our account deletion process.

We do not retain your health content after account deletion under a perpetual content licence or a population-insights exception. To request details, deletion of a particular category, recipient notices where required, or an appeal of a rights decision, contact privacy@doserly.com. We will respond within applicable legal periods; Washington consumer health data requests ordinarily receive a response within 45 days, subject to permitted extension.

Mail: Viking Media Labs Inc., 72 Victoria St S, Kitchener, ON N2G 4Y9, Canada. General support: support@doserly.com.