Version: v1.0
Effective Date: April 9, 2026
Last Updated: April 9, 2026
Controller/Company: Doserly ("Doserly," "we," "us," "our")
Contact: privacy@doserly.com
Applies to: Doserly mobile application and related services (the "Services")
Summary (Plain Language)
Doserly helps you track medications, supplements, symptoms, and health information you choose to enter. We designed Doserly to be privacy-first:
- Your data stays yours. Health data is stored encrypted on your device and synced to secure cloud infrastructure.
- Cloud sync is required to use Doserly (for multi-device access and backup).
- Optional features are off by default. Analytics and session replay only operate if you explicitly opt in.
- We use aggregate insights responsibly. We may analyze de-identified, aggregate health data to identify trends and improve the Services for all users. This never includes your name, email, or other personally identifying information.
- We minimize data sharing. We use service providers only as necessary to operate the app.
- We do not sell your health data.
This summary does not replace the full policy below.
1. Information We Collect
A. Information You Provide
Category
Account Information
- Examples
- Email address, authentication credentials, account preferences
Category
Health & Wellness Data
- Examples
- Medications, supplements, compounds, dosing schedules, adherence logs, symptoms, lab results, measurements, notes, photos/attachments, inventory data, protocols/cycles
Category
Profile Information
- Examples
- Profile names, caregiver relationships (if you create multiple profiles)
Category
Support Communications
- Examples
- Messages, attachments, and metadata from support requests
Category
Feedback & Surveys
- Examples
- Responses to optional surveys or feedback requests
B. Information Collected Automatically
Category
Device Information
- Examples
- Device model, operating system version, app version, language, time zone
- Purpose
- App functionality, troubleshooting
Category
Security & Audit Logs
- Examples
- Authentication events, consent changes, export/deletion requests, security events
- Purpose
- Security, compliance, abuse prevention
Category
Crash & Performance Data
- Examples
- App stability metrics, error reports (configured to minimize sensitive content)
- Purpose
- Reliability, bug fixes
Category
Usage Data (if opted in)
- Examples
- Feature interactions, navigation patterns, session timing
- Purpose
- Product improvement
Category
Lookup Requests
- Examples
- Supplement search terms, barcode/product identifiers, selected nutrition/product matches
- Purpose
- Return nutrition and product lookup results
C. Optional Data (Only If You Opt In)
Category
Product Analytics
- When Collected
- If you enable analytics in Settings
- Your Control
- Toggle off anytime
Category
Session Replay
- When Collected
- If you enable session replay in Settings
- Your Control
- Toggle off anytime
D. AI Report Data (Only If You Use AI Features)
If you use AI-generated report features, we process a subset of your health data to generate reports. This includes:
- Medications, adherence patterns, symptoms, labs, and related tracking data
- Prompts, outputs, and generation metadata
AI features are optional. You control whether to use them.
2. How We Use Your Information
We use your information to:
Purpose
Provide core app functionality (tracking, reminders, sync, backup)
Purpose
Authenticate your account and maintain security
Purpose
Process subscriptions and enforce plan features
Purpose
Provide customer support
Purpose
Maintain reliability, prevent abuse, and troubleshoot issues
Purpose
Comply with legal obligations
Purpose
Improve the app (if you opt in to analytics)
Purpose
Debug user experience issues (if you opt in to session replay)
Purpose
Generate AI reports (if you use AI features)
Purpose
Generate aggregate statistical insights (see below)
Aggregate Health Insights
We may analyze de-identified, aggregate data across our user base to identify health and wellness trends, such as common dosing patterns, adherence statistics, and general usage patterns across demographics. This analysis:
- Uses only aggregate queries — we compute statistical summaries (averages, distributions, counts) across groups of users, never individual records
- Strips all personal identifiers — user IDs, names, email addresses, dates of birth, device identifiers, IP addresses, and other personally identifying information are never included in aggregate analyses
- Enforces minimum group sizes — we do not publish or act on statistics derived from groups smaller than a meaningful threshold, to prevent re-identification of individuals through small-cell analysis
- Does not involve individual-level profiling — aggregate insights describe population-level trends, not individual users
- May inform features for all users — for example, general adherence trend information or statistical context that helps users understand their own patterns relative to broader trends
This processing is conducted under a legitimate interests basis. If you prefer not to have your data included in aggregate analyses, you may delete your account (Settings > Account > Delete Account), which removes your data from future aggregate computations. Previously computed aggregate statistics that cannot be linked back to any individual may be retained.
3. How We Share Your Information
We Share Information With:
Recipient Category
Infrastructure providers
- Purpose
- Cloud hosting, database, sync
- Data Shared
- Account data, health data (encrypted)
Recipient Category
Security & reliability providers
- Purpose
- Crash reporting, monitoring
- Data Shared
- Error logs, device info
Recipient Category
Communication providers
- Purpose
- Push notifications, transactional email
- Data Shared
- Device tokens, notification content
Recipient Category
Payment providers
- Purpose
- Subscription processing
- Data Shared
- Purchase data, entitlements
Recipient Category
Analytics providers (if opted in)
- Purpose
- Product improvement
- Data Shared
- Usage events
Recipient Category
AI providers (if used)
- Purpose
- Report generation
- Data Shared
- Health data subset
Recipient Category
Nutrition data providers (if used)
- Purpose
- Supplement lookup and product/nutrition matching
- Data Shared
- Lookup requests, product identifiers, and selected match metadata
Recipient Category
Law enforcement/authorities
- Purpose
- Legal compliance
- Data Shared
- As required by law
We Do NOT:
- Sell your personal information or health data
- Share health data with advertisers
- Use health data for targeted advertising
- Share data with data brokers
User-Initiated Sharing
If you choose to export, share, or grant caregiver access to your data, you control that sharing. We facilitate your choices but are not responsible for data once it leaves the Services.
4. Service Providers
We use trusted third-party service providers to operate Doserly. All service providers that process personal information on our behalf are bound by data processing agreements requiring them to:
- Process data only as we instruct
- Implement appropriate security measures
- Delete or return data upon termination
- Not use your data for their own purposes
Categories of Service Providers
Category
Cloud Infrastructure
- Purpose
- Secure data storage, hosting, serverless functions
Category
Synchronization Services
- Purpose
- Real-time multi-device data sync
Category
Authentication Services
- Purpose
- Secure account login and verification
Category
Push Notification Services
- Purpose
- Reminder and notification delivery
Category
Subscription Management
- Purpose
- Payment processing, entitlement management
Category
Error Monitoring
- Purpose
- Crash reporting, performance monitoring
Category
Analytics (opt-in only)
- Purpose
- Product usage analysis
Category
Session Replay (opt-in only)
- Purpose
- User experience debugging
Category
AI/Machine Learning (if used)
- Purpose
- AI-generated report processing
Category
Nutrition Data Providers (if used)
- Purpose
- Supplement lookup and nutrition/product data retrieval
Supplement Lookup Providers
If you use supplement lookup features, Doserly may send lookup inputs such as supplement search terms, barcode or product identifiers, and limited request metadata to third-party nutrition data providers, including FatSecret and Open Food Facts, in order to return product and nutrition matches.
These requests are feature-driven and are distinct from optional analytics. They are used to fulfill your lookup request, not to provide targeted advertising.
Depending on the lookup path, those providers may receive:
- the search term you typed
- a barcode, product identifier, or source identifier
- limited technical request metadata such as IP-address-derived network metadata that normally accompanies API traffic
We do not send your full medication history, notes, symptoms, or lab data to these nutrition lookup providers merely because you use supplement search.
On-Device Processing
Some features use on-device processing that does not transmit data to external servers:
- Document scanning and text recognition
- Biometric authentication
- Local encryption key management
International Transfers
Our service providers process data in the United States. Where required by law, we use appropriate legal mechanisms for cross-border transfers (such as data processing agreements, standard contractual clauses, or applicable adequacy frameworks). Data stored in the United States may be subject to lawful access requests by US authorities under applicable law.
Provider Information Requests
For a current list of specific service providers, contact privacy@doserly.com. We will respond within 30 days.
5. Your Choices and Controls
Consent-Based Features
Feature
Product Analytics
- Default
- OFF
- Your Control
- Settings > Privacy
Feature
Session Replay
- Default
- OFF
- Your Control
- Settings > Privacy
Feature
AI Features
- Default
- User-initiated
- Your Control
- Choose whether to use
Feature
Push Notifications
- Default
- You choose during setup
- Your Control
- Settings > Notifications
Withdrawing consent stops future data collection as soon as practicable.
Aggregate Analysis: De-identified aggregate analysis (described in Section 2) is conducted under legitimate interests and does not require a separate opt-in. You may request exclusion from future aggregate analyses by deleting your account.
Data Rights
Depending on your location and applicable law, you may have rights to:
Right
Access your data
- How to Exercise
- In-app export (Settings > Privacy > Export My Data)
Right
Delete your data
- How to Exercise
- In-app deletion (Settings > Account > Delete Account)
Right
Correct inaccurate data
- How to Exercise
- Edit directly in app or contact support
Right
Restrict processing
- How to Exercise
- Contact privacy@doserly.com
Right
Object to processing
- How to Exercise
- Contact privacy@doserly.com
Right
Data portability
- How to Exercise
- In-app export provides machine-readable format
Right
Withdraw consent
- How to Exercise
- Toggle off in Settings or contact us
Identity Verification: We may verify your identity before fulfilling data requests to protect your information.
Automated Decision-Making
If you use AI-generated report features, your health tracking data (including medications, adherence patterns, symptoms, and lab results) is processed by automated systems to generate informational summaries. These reports:
- Are generated by third-party AI services using a subset of your self-reported data
- Are for informational purposes only and are not medical advice
- Do not produce decisions with legal or similarly significant effects on you
You are not required to use AI features. If you have concerns about automated processing of your data, contact privacy@doserly.com.
6. Data Retention
We retain information only as long as needed to:
Purpose
Provide Services
- Retention Period
- While your account is active
Purpose
Security and audit logs
- Retention Period
- 2 years after relevant event
Purpose
Legal compliance
- Retention Period
- As required by applicable law
Purpose
Support records
- Retention Period
- 1 year after resolution
Purpose
Dispute resolution
- Retention Period
- As needed to resolve or defend claims
After Account Deletion:
- User-linked data is deleted or anonymized within 30 days
- Previously computed aggregate statistics that cannot be linked to any individual may be retained (these contain no personal identifiers)
- Some records may be retained as required by law or for legitimate business purposes (fraud prevention, legal claims)
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information:
Layer
In Transit
- Measures
- TLS/HTTPS encryption
Layer
At Rest
- Measures
- Encrypted database storage
Layer
On Device
- Measures
- Encrypted local database, secure key storage
Layer
Access Control
- Measures
- Role-based access, authentication requirements
Layer
Monitoring
- Measures
- Security event logging and alerting
No system is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and device.
8. Children and Minors
Doserly is not intended for children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under this age.
If you believe a child has provided personal information to us, contact privacy@doserly.com. We will delete the information promptly.
9. Regional Privacy Rights
A. United States
Depending on your state, you may have rights under laws such as CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), and others. These may include:
- Right to know what personal information we collect and how it's used
- Right to delete personal information
- Right to correct inaccurate information
- Right to opt out of "sales" (we do not sell personal information)
- Right to limit use of sensitive personal information
- Right to non-discrimination for exercising rights
Consumer Health Data: See our Consumer Health Data Notice for additional information required by certain state laws.
B. Canada
Under PIPEDA and applicable provincial privacy laws (including Quebec's Act Respecting the Protection of Personal Information in the Private Sector), you may have rights to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent (subject to legal or contractual restrictions)
- Be informed when automated decision-making (including AI-generated reports) is used to process your personal information
- Request data portability in a structured format
Your data is stored on servers in the United States and may be accessible to US authorities under applicable law, including the US CLOUD Act. Our service providers are bound by data processing agreements requiring them to protect your information.
Privacy Officer: For privacy inquiries or to exercise your rights, contact our Privacy Officer at privacy@doserly.com.
Complaints: You may file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, for Quebec residents, the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).
C. Australia
Under the Privacy Act 1988 and the Australian Privacy Principles, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Be informed about cross-border disclosures of your personal information
- Be notified of eligible data breaches likely to result in serious harm
Your personal information is disclosed to service providers in the United States, including cloud infrastructure, synchronization, and AI report generation providers. We have binding contractual arrangements with these providers requiring them to handle your information in accordance with the Australian Privacy Principles.
If you are an Australian consumer, certain rights and guarantees under the Australian Consumer Law and the Privacy Act 1988 cannot be excluded by contract, and nothing in our Terms of Service or this Privacy Policy is intended to limit those rights.
Complaints: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors.
For material changes:
- We will provide prominent notice (in-app notification, email, or both)
- Where required by law, we will request renewed consent or acceptance
- We will indicate the effective date of changes
Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
11. Contact Us
Privacy Questions or Requests:
Email: privacy@doserly.com